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Privacy Policy

1. Data Controller

This Privacy Policy explains how EcoFresh collects, uses, and protects the personal data of users of the website https://ecofresh.pt.

Data Controller:

EcoFresh
Email: geral@ecofresh.pt
Website: https://ecofresh.pt

2. Personal Data We Collect

EcoFresh may collect the following personal data when you request a quote, book a service, or contact us through our website:

  • Full name

  • Telephone number

  • Email address

  • Service address

  • Postal code

  • Information relating to the requested service

  • Any other information voluntarily provided by the customer

In addition, we may collect technical browsing data, including your IP address, device type, browser information, and website usage statistics.

3. Purpose of Data Collection

Your personal data is collected solely for the following purposes:

  • Responding to enquiries and quote requests;

  • Booking and managing cleaning services;

  • Communicating with customers;

  • Issuing invoices or other accounting documents where applicable;

  • Complying with legal obligations;

  • Improving the user experience on our website.

4. Data Retention

Personal data will only be retained for as long as necessary to provide the contracted services and to comply with applicable legal obligations.

5. Data Sharing

EcoFresh does not sell or share personal data with third parties for marketing or commercial purposes.

Personal data may only be shared when necessary for:

  • Compliance with legal obligations;

  • Providing the contracted services;

  • Using technology platforms required for the operation of the website, appointment scheduling, or customer communications.

6. Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and optimise website performance.

You may configure your browser to block or delete cookies at any time.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data;

  • Request the correction of your personal data;

  • Request the deletion of your personal data;

  • Restrict or object to the processing of your personal data;

  • Request data portability;

  • Withdraw your previously given consent.

To exercise any of these rights, please contact:

geral@ecofresh.pt

8. Data Security

EcoFresh implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or unlawful disclosure.

However, no method of data transmission over the Internet can be guaranteed to be completely secure. Therefore, absolute security cannot be guaranteed.

9. Changes to This Privacy Policy

EcoFresh reserves the right to update this Privacy Policy whenever necessary. Any changes will be published on this page.

10. Contact Information

If you have any questions regarding the protection of your personal data, please contact:

EcoFresh

📧 geral@ecofresh.pt
🌐 https://ecofresh.pt

Last updated: June 2026.